illitrate face problems

one lady came to me.she is to get some amount nearly rs.7600.00 as left by father in law. there was no nomination due to no awareness. she is running to the bank since last one year.she got many documents,and to get them spent hundreds of rupees. now the bank is asking succession by court. this will spent good amount what she will get.though it is in power of bank to transfer the amount to survivors amount if mutual agreement is submitted.the concerned should help in such amounts not very big if in their power then why they not cooperate to account holders.in completing other formalities,that lady will have to take help of notary or lawyer and that will cost her about five hundred,that is also a big amount for poor.will it be possible for little amount to get succession from civil court.due to such problems people not claim small amounts and they are with banks as suspense accounts.some relief needed.may not be paid cash but can be transferred to successors a/c with less court work.banks can see for themselves that the claimant is genuine or not.

najeeb khan
agra-282005